Articles on: Billing

Why is my server still "Pending"?

Thanks for your order. Your service may show as "Pending" for a few reasons:

Your invoice might not be paid yet. Sometimes PayPal or card payments can take a few minutes to process.
We could still be setting up your service. This shouldn't take longer than 5 minutes, and most Minecraft servers can be deployed in a few seconds.
Your invoice could have been (most likely falsely) marked as fraudulent. Please open a ticket.

In the rare event that your order is still "Pending" after 30 minutes, please open a ticket and we'll look into your issue.

Updated on: 17/07/2022

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